{"id":2061,"date":"2022-10-01T00:43:09","date_gmt":"2022-09-30T21:43:09","guid":{"rendered":"https:\/\/www.kozanakdenizhaber.com\/?p=2061"},"modified":"2022-10-01T00:43:09","modified_gmt":"2022-09-30T21:43:09","slug":"vodafone-musteri-hizmetlerine-dunya-birinciligi-odulu","status":"publish","type":"post","link":"https:\/\/www.kozanakdenizhaber.com\/vodafone-musteri-hizmetlerine-dunya-birinciligi-odulu\/","title":{"rendered":"Vodafone M\u00fc\u015fteri Hizmetleri\u2019ne D\u00fcnya Birincili\u011fi \u00d6d\u00fcl\u00fc"},"content":{"rendered":"

Vodafone T\u00fcrkiye d\u00fcnyan\u0131n en itibarl\u0131 \u00f6d\u00fcl programlar\u0131ndan 16 ContactCenterWorld \u00d6d\u00fclleri nin d\u00fcnya finalinden tam 3 \u015ei\u015fli suriyeli escort<\/a> m\u00fckafatla d\u00f6nd\u00fc Vodafone T\u00fcrkiye M\u00fc\u015fteri Hizmetleri En Uygun M\u00fc\u015fteri Hizmetleri kategorisinde d\u00fcnya birincisi En \u00c2l\u00e2 Teknoloji \u0130novasyonu Kurumi\u00e7i \u00c7\u00f6z\u00fcm ve En Yeterli Teknoloji \u0130novasyonu Canl\u0131 Dayanak \u00c7\u00f6z\u00fcm\u00fc ile de d\u00fcnya \u015ei\u015fli yeni escort<\/a> ikincisi oldu <\/span><\/strong><\/p>\n

\n

T\u00fcrkiye nin dijitalle\u015fmesine liderlik etme vizyonuyla faaliyet g\u00f6steren <\/span>Vodafone,<\/span><\/strong> ulusal ve memleketler aras\u0131 seviyedeki ba\u015far\u0131lar\u0131na bir yenisini daha ekledi. <\/span>Vodafone T\u00fcrkiye M\u00fc\u015fteri Hizmetleri,<\/span><\/strong> davet merkezi dal\u0131n\u0131n d\u00fcnya \u00e7ap\u0131ndaki en itibarl\u0131 tertiplerinden ContactCenterWorld\u2019\u00fcn 16\u2019nc\u0131 sefer d\u00fczenledi\u011fi \u00f6d\u00fcl program\u0131nda EMEA (Avrupa, Ortado\u011fu, Afrika) b\u00f6lge finallerinde ald\u0131\u011f\u0131 3 birincili\u011fin akabinde d\u00fcnya finalinden de 3 m\u00fckafatla d\u00f6nd\u00fc. Toplam 80 \u00fclkeden 2 binden fazla ba\u015fvurunun<\/strong> yar\u0131\u015ft\u0131\u011f\u0131 tertipte Vodafone T\u00fcrkiye <\/span>\u201cEn D\u00fczg\u00fcn M\u00fc\u015fteri Hizmetleri\u201d <\/span><\/strong>kategorisinde d\u00fcnya birincisi, <\/span>En \u00c2l\u00e2 Teknoloji \u0130novasyonu \u2013 Kurumi\u00e7i \u00c7\u00f6z\u00fcm\u201d <\/span><\/strong>ve<\/span> \u201cEn Uygun Teknoloji \u0130novasyonu \u2013 Canl\u0131 Dayanak \u00c7\u00f6z\u00fcm\u00fc\u201d <\/span><\/strong>kategorilerinde ise d\u00fcnya ikincisi oldu.<\/span><\/p>\n

Vodafone T\u00fcrkiye M\u00fc\u015fteri Hizmetleri Y\u00f6neticisi Emre Silvan <\/span><\/strong> \u015funlar\u0131 s\u00f6yledi:<\/span><\/p>\n

Hedefimiz m\u00fc\u015fterilerimize en d\u00fczg\u00fcn tecr\u00fcbesi sunmak M\u00fc\u015fterilerimizin muhta\u00e7l\u0131klar\u0131n\u0131 birinci seferde kar\u015f\u0131lama oran\u0131m\u0131z pandemi \u015ei\u015fli travestileri<\/a> devrinden \u00f6\u011frendiklerimizin de katk\u0131lar\u0131 ile en y\u00fcksek d\u00fczeyine ula\u015ft\u0131 Milyonlarca m\u00fc\u015fterimize dijital asistan\u0131m\u0131z TOBi ve m\u00fc\u015fteri hizmetleri \u00fczerinden sundu\u011fumuz tecr\u00fcbe sayesinde memnuniyet oran\u0131m\u0131z 2 kat\u0131na y\u00fckseldi Dijitalle\u015fen ve dijitalle\u015ftiren ehil \u015ei\u015fli esc<\/a> m\u00fc\u015fteri dan\u0131\u015fmanlar\u0131m\u0131z ile m\u00fc\u015fterilerimize gereksinimleri do\u011frultusunda 7 24 katma bedelli eserler sunuyoruz Vodafone M\u00fc\u015fteri Hizmetleri olarak m\u00fc\u015fteri tecr\u00fcbesinde yarar yaratmaya devam eden ba\u015far\u0131l\u0131 uygulamalar\u0131m\u0131z\u0131n sonucunda ald\u0131\u011f\u0131m\u0131z \u00f6d\u00fcllere yenilerini eklemenin memnunlu\u011funu \u015ei\u015fli escort<\/a> ya\u015f\u0131yoruz Davet merkezi dal\u0131n\u0131n en itibarl\u0131 \u00f6d\u00fcllerinden ContactCenterWorld \u00fcn EMEA b\u00f6lge finallerinde 3 birincilik alm\u0131\u015ft\u0131k Art\u0131k de d\u00fcnya finalinden 3 m\u00fckafatla d\u00f6nmenin heyecan\u0131 i\u00e7indeyiz <\/span><\/p>\n

Yenilik\u00e7i projeler \u00f6d\u00fcl getirdi <\/span><\/strong><\/p>\n

En Yeterli M\u00fc\u015fteri Hizmetleri kategorisinde d\u00fcnya birincisi olan Vodafone T\u00fcrkiye M\u00fc\u015fteri Hizmetleri yapay zeka tabanl\u0131 algoritmalarla hizmet muhta\u00e7l\u0131\u011f\u0131n\u0131 tahminleyip m\u00fc\u015fterilerin en d\u00fczg\u00fcn hizmeti almas\u0131n\u0131 sa\u011fl\u0131yor Vodafone T\u00fcrkiye M\u00fc\u015fteri Hizmetleri uzaktan \u00e7al\u0131\u015fma modelinin yararlar\u0131n\u0131 t\u00fcm gruplar\u0131 i\u00e7in kal\u0131c\u0131 hale getirerek T\u00fcrkiye’nin 61 vilayetinde binlerce yeni i\u015f imkan\u0131 yarat\u0131rken organizasyonel geli\u015fim ve m\u00fc\u015fteri memnuniyetine sa\u011flad\u0131\u011f\u0131 katk\u0131lar ile yenilik\u00e7i i\u015f yap\u0131\u015f modellerini ve gelir odakl\u0131 katma k\u0131ymet \u00fcreten bir sat\u0131\u015f tertibine d\u00f6n\u00fc\u015f\u00fcm stratejisini muvaffakiyetle sonu\u00e7land\u0131rd\u0131 <\/span><\/p>\n

\u00d6d\u00fcl kazanan projelerden ZEUS m\u00fc\u015fteri temsilcilerinin davet merkezine gelen davetlerde farkl\u0131 talepler i\u00e7in kulland\u0131klar\u0131 ekranlar\u0131 kolayla\u015ft\u0131rmay\u0131 ve bunlar\u0131 tek bir aray\u00fczde birle\u015ftirmeyi sa\u011fl\u0131yor Bu ekran ile m\u00fc\u015fteri temsilcileri s\u00fcre\u00e7lerini daha s\u00fcratli yapabilme kabiliyeti kazand\u0131 Canl\u0131 Dayanak \u00c7\u00f6z\u00fcm\u00fc ise dijital kanal Vodafone Yan\u0131mda ve dijital asistan TOBi sonras\u0131nda m\u00fc\u015fterilerin dijitaldeki tecr\u00fcbesinin devam\u0131n\u0131 sa\u011fl\u0131yor T\u0131pk\u0131 vakitte m\u00fc\u015fteri hizmetlerini arayan m\u00fc\u015fterilere teknolojik tahlillerle proaktif hizmet sunuyor <\/span><\/p>\n<\/div>\n

Kaynak BHA Beyaz Haber Ajans\u0131 <\/p>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Vodafone T\u00fcrkiye, d\u00fcnyan\u0131n en itibarl\u0131 \u00f6d\u00fcl programlar\u0131ndan 16. ContactCenterWorld \u00d6d\u00fclleri\u2019nin d\u00fcnya finalinden tam 3 m\u00fckafatla d\u00f6nd\u00fc. Vodafone …<\/p>\n","protected":false},"author":1,"featured_media":2062,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"yoast_head":"\nVodafone M\u00fc\u015fteri Hizmetleri\u2019ne D\u00fcnya Birincili\u011fi \u00d6d\u00fcl\u00fc - Kozan Akdeniz Haber - T\u00fcrkiye ve D\u00fcnyadan \u00d6zel Haberler<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kozanakdenizhaber.com\/vodafone-musteri-hizmetlerine-dunya-birinciligi-odulu\/\" \/>\n<meta name=\"twitter:label1\" content=\"Yazan:\" \/>\n\t<meta name=\"twitter:data1\" content=\"haber\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.kozanakdenizhaber.com\/vodafone-musteri-hizmetlerine-dunya-birinciligi-odulu\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.kozanakdenizhaber.com\/vodafone-musteri-hizmetlerine-dunya-birinciligi-odulu\/\"},\"author\":{\"name\":\"haber\",\"@id\":\"https:\/\/www.kozanakdenizhaber.com\/#\/schema\/person\/0005b25b37b7106be33dd26499808c89\"},\"headline\":\"Vodafone M\u00fc\u015fteri Hizmetleri\u2019ne D\u00fcnya Birincili\u011fi \u00d6d\u00fcl\u00fc\",\"datePublished\":\"2022-09-30T21:43:09+00:00\",\"dateModified\":\"2022-09-30T21:43:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.kozanakdenizhaber.com\/vodafone-musteri-hizmetlerine-dunya-birinciligi-odulu\/\"},\"wordCount\":573,\"publisher\":{\"@id\":\"https:\/\/www.kozanakdenizhaber.com\/#organization\"},\"articleSection\":[\"Teknoloji\"],\"inLanguage\":\"tr\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.kozanakdenizhaber.com\/vodafone-musteri-hizmetlerine-dunya-birinciligi-odulu\/\",\"url\":\"https:\/\/www.kozanakdenizhaber.com\/vodafone-musteri-hizmetlerine-dunya-birinciligi-odulu\/\",\"name\":\"Vodafone M\u00fc\u015fteri Hizmetleri\u2019ne D\u00fcnya Birincili\u011fi \u00d6d\u00fcl\u00fc - 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